Terms and Conditions of Use - Gould Landscapes Ltd

Policy updated: 21/08/2026

1. Who we are

1.1 This website, gouldlandscapes.co.uk (the “website”), is owned and operated by Gould Landscapes Ltd (“we”, “us”, “our”).

1.2 We are registered in England and Wales under company number 04814203. Our registered office is at 33 Riverside, Sir Thomas Longley Road, Medway City Estate, Rochester, England, ME2 4DP.

1.3 Our principal place of business is at the address above. We also operate from offices across the UK. For the complete list, please visit https://gouldlandscapes.co.uk/contact-us/.

1.4 Our VAT registration number is 803377930.

1.5 You can contact us:

(a) by post, to the address above

(b) using the contact form at https://gouldlandscapes.co.uk/contact-us/

(d) by email, using the email address published on the website

2. These terms

2.1 These terms and conditions govern your use of the website. By using the website, you accept these terms in full. If you do not agree, you must not use the website.

2.2 We may revise these terms from time to time. The revised terms apply to your use of the website from the date they are published on the website. Please check this page periodically to make sure you are familiar with the current version.

3. Cookies and similar technologies

3.1 The website uses cookies and similar technologies. Some are strictly necessary for the website to function or are otherwise permitted by law without consent, for example those used solely for statistical purposes.

3.2 Where the law requires your consent, we ask for it through the cookie banner shown when you first visit the website. We do not set cookies that require consent until you give it.

3.3 You can change or withdraw your cookie choices at any time using the cookie settings control on the website.

3.4 Further details of the cookies and similar technologies we use, how long they last and why we use them are set out in our Privacy and Cookies Policy.

4. Intellectual property

4.1 Copyright © Gould Landscapes Ltd. We, together with our licensors, own and control all copyright and other intellectual property rights on the website and the material published on it. All those rights are reserved.

4.2 Our name and logo are our trademarks. You must not use them without our prior written consent.

5. Permitted use of the website

5.1 You may:

(a) view pages from the website in a web browser

(b) download pages from the website for caching in a web browser

(d) stream audio and video files made available on the website

(e) download files where a download function is expressly provided

5.2 Except as permitted by clause 5.1, clause 7 or with our prior written consent, you must not:

(a) republish material from the website, including on another website

(b) sell, rent or sub-license material from the website

(d) exploit material from the website for a commercial purpose

(e) redistribute material from the website

5.3 You must not edit or otherwise modify any material on the website.

5.4 We may restrict access to parts of the website, or the whole website, at our discretion. You must not circumvent or attempt to circumvent any access restriction.

6. Acceptable use

6.1 You must not:

(a) use the website in any way that causes, or may cause, damage to the website or impairment of its performance, availability or accessibility

(b) use the website in any way that is unlawful, fraudulent or harmful, or in connection with any unlawful, fraudulent or harmful purpose or activity

(c) use the website to copy, store, host, transmit, send, publish or distribute any material which consists of, or is linked to, spyware, viruses, Trojan horses, worms, keystroke loggers, rootkits or other malicious software

(d) conduct any systematic or automated data collection on or in relation to the website, including scraping, data mining, data extraction and data harvesting, without our prior written consent

(e) collect, extract or use any content or data from the website for the purpose of developing, training, fine-tuning or grounding any artificial intelligence or machine learning model, without our prior written consent

(f) access or interact with the website using any robot, spider or other automated means, except search engine indexing carried out in accordance with the directives in our robots.txt file

(g) use data collected from the website for any direct marketing activity, including email marketing, SMS marketing, telemarketing and direct mail

(h) use data collected from the website to contact any individual, company or other person or entity

6.2 You must ensure that all information you supply to us through the website, or in relation to the website, is true, accurate, current, complete and not misleading.

7. Downloadable content

7.1 We may make downloadable content available on the website, such as brochures, newsletters and technical specifications.

7.2 In addition to the rights granted under clause 5.1, you may share copies of downloadable content within your business, organisation or group of companies, provided that:

(a) the content is not edited or amended in any way

(b) our company name, and any disclaimers, copyright notices, legal notices and authorial credits, are retained

8. Testimonials and other material you send us

8.1 This clause applies to testimonials and any other material you send to us, whether through the website, by email or otherwise (“your material”).

8.2 Your material must be accurate, must be lawful, and must not:

(a) infringe any person’s intellectual property rights, right of confidence, right of privacy or rights under data protection law

(b) be defamatory, false or misleading

(d) constitute an incitement to commit a crime, be in contempt of court or breach any court order

(e) breach any contractual or other obligation owed to any person

(f) contain any instruction or advice which, if acted upon, could cause illness, injury, death or any other loss or damage

(g) constitute spam

8.3 If you send us a testimonial, you grant us a worldwide, royalty-free, sub-licensable licence to reproduce, store, edit and publish it on the website and in our print and electronic marketing materials, together with the name of your business and the name and job title of the person giving it. We will not edit a testimonial in a way that materially distorts its meaning, and we will only publish a testimonial with the permission of the person who gave it.

8.4 To the maximum extent permitted by law, you waive your moral rights in any testimonial you send us.

8.5 We may decline to publish, or may remove, any of your material at our discretion. If you would like us to stop using a testimonial you have given, please contact us.

9. Recruitment

9.1 We may publish advertisements for job opportunities on the website. We may update the details of any opportunity, including job descriptions, candidate requirements, application procedures and deadlines, at any time.

9.2 We do not guarantee that we will consider every application, or that candidates meeting the published requirements will proceed to the next stage. We will conduct the application process in accordance with applicable law, including discrimination law.

9.3 We treat all information forming part of a job application as confidential and handle it in accordance with our Privacy and Cookies Policy.

9.4 Please keep a copy of everything you supply as part of an application. We do not return hard copy applications.

10. Reporting a problem

10.1 If you become aware of any unlawful material or activity on the website, or any material or activity that breaches these terms, please tell us by email or using the contact form at https://gouldlandscapes.co.uk/contact-us/.

11. Website availability and accuracy

11.1 The information on the website is provided for general information only. It is not advice, and you should not rely on it as a substitute for professional advice tailored to your circumstances.

11.2 We do not warrant or represent that the information on the website is complete, accurate or up to date, or that the website, or any service on it, will remain available.

11.3 We may discontinue or alter any part of the website, and may stop publishing the website, at any time at our discretion without notice. Save as expressly provided in these terms, you will not be entitled to any compensation if we do so.

12. Our liability

12.1 Nothing in these terms limits or excludes:

(a) liability for death or personal injury resulting from negligence

(b) liability for fraud or fraudulent misrepresentation

(c) any liability in any way that is not permitted under applicable law, or any liability that may not be excluded under applicable law

12.2 Subject to clause 12.1, the limitations and exclusions in this clause 12 and elsewhere in these terms govern all liabilities arising under these terms or in relation to the website, whether arising in contract, in tort (including negligence) or for breach of statutory duty.

12.3 The website and the information on it are provided free of charge. Subject to clause 12.1, we will not be liable for any loss or damage of any nature arising from your use of the website.

12.4 Subject to clause 12.1, we will not be liable to you in respect of:

(a) any losses arising out of any event or events beyond our reasonable control

(b) any business losses, including loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill

(d) any special, indirect or consequential loss or damage

12.5 You accept that we have an interest in limiting the personal liability of our officers and employees. Having regard to that interest, you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms. This does not limit or exclude the liability of the company itself for the acts and omissions of our officers and employees.

13. Breaches of these terms

13.1 If you breach these terms in any way, or if we reasonably suspect that you have, we may:

(a) send you one or more formal warnings

(b) temporarily or permanently block your access to the website, including by blocking computers using your IP address

(d) begin legal action against you, whether for breach of contract or otherwise

13.2 Where we block your access to the website or any part of it, you must not take any action to circumvent the block.

14. Third party websites

14.1 The website includes hyperlinks to other websites owned and operated by third parties. These links are not recommendations or endorsements.

14.2 We have no control over third party websites or their contents and, subject to clause 12.1, we accept no responsibility for them or for any loss or damage that may arise from your use of them.

15. Other important terms

15.1 We may assign, transfer, sub-contract or otherwise deal with our rights and obligations under these terms. You may not do so without our prior written consent.

15.2 If any provision of these terms is determined by a court or other competent authority to be unlawful or unenforceable, the other provisions will continue in effect. If any unlawful or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be treated as deleted, and the rest of the provision will continue in effect.

15.3 A contract under these terms is for the benefit of you and us only. It is not intended to benefit, or to be enforceable by, any third party, and the exercise of our respective rights is not subject to the consent of any third party.

15.4 Subject to clause 12.1, these terms, together with our Privacy and Cookies Policy, constitute the entire agreement between you and us in relation to your use of the website and supersede all previous agreements relating to it.

16. Customer accounts

16.1 We provide login accounts to some customers so that they can access contract files and related material on the website. Accounts are set up by us, and you cannot register yourself.

16.2 You must keep your login details confidential, must not allow anyone else to use your account, and must notify us immediately if you become aware of any disclosure of your password or any unauthorised use of your account.

16.3 You must not log in using another person’s details.

16.4 We may suspend or close an account, or change login details, at any time, for example where a contract ends or for security reasons.

16.5 Material made available through your account is provided for the internal use of your business only.

17. Governing law and jurisdiction

17.1 These terms are governed by and construed in accordance with English law.

17.2 Any disputes relating to these terms are subject to the exclusive jurisdiction of the courts of England and Wales.